Preferred Company with Joel and Fran is on! Today’s guest is Ekta Punwani, leader in the top 100 program at IBM/Watson Health. Recently, 2020’s 100 top hospitals and 15 top health systems award winners were announced, naming the top-performing hospitals and health systems in the United States. The list recognizes examples of excellence at a time when dedicated hospital clinicians and staff members are working tirelessly to support patients through the COVID-19 crisis. Find out why this list is generated, what factors are considered in the rankings and how hospitals use this list to better serve patients.